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Sunday, 3 May 2015

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How to Solve Outlook Error (Cannot start Microsoft Outlook. Cannot open the Outlook window)

Problem of Outlook Cannot Start:

While starting Microsoft Outlook it shows error “Cannot start Microsoft Outlook. Cannot open the Outlook window”. In this post we will go through a series of troubleshooting technique in order to resolve the above stated error.  

Steps to Resolve the Error Cannot Open the Outlook Window:

Step 1: Start Outlook in Safe Mode
Why to start Outlook in Safe Mode?
Sometimes the reason behind non opening of Outlook Windows is due to Add-in which can cause conflict with Outlook settings and prevent Outlook access to the user.
Method 1:
Step 1: Click Start>> Run [or simply press  Win+
Step 2: type outlook.exe /safe [remember to leave space between exe and /]
Method 2:
Holding Ctrl key from your keyboard double click on Outlook icon to launch it in safe mode. Outlook will automatically detect this and shows you the following pop up. Press Yes button to start outlook in safe mode.
outlook safe mode

Step 2: Disable Add-ins
Click on Tools>>Trust Center
outlook trust centre
Click on Add-ins in left panel of Trust Center and then click Go Button to enter in COM Add-ins where you can manage Add-ins.
Now uncheck all the add-ins that is listed under COM Add-Ins windows as shown.
uncheck all the add ins
Step 3: Restart Outlook
Press OK button and restart Outlook normally without Safe Mode to check the problem is solved or not.
If the problem still persists you need to create a new user profile and set Outlook to use this profile.

How to create a New Profile Outlook 2007

Click Start>>Control Panel>>Mails>> show profiles
outlook profile
Click Add button to add new profile. Type profile name and click OK.

create new profile
Now enter your credentials like Name [type new name], Email Address and password and click Next button.
add new email account
Your account should auto setup if you are joined to the STB domain, and then click Next.

In the Add Account dialog, click Finish.

Under Always use this profile; select the profile name that you used

Click OK.
Try restarting Outlook. If creating a new user profile did not resolve the issue,


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